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Community Services

Available Services

The Jones County Community Services department has the following services available to those who meet qualifications:

  • General assistance: Rent and Utility funding
  • Representative Payee Service
  • Mental Health and Disability Services

Return General Assistance applications to Abby Rosencrans at Abby.rosencrans@jonescountyiowa.gov

Mental Health/Disability Services of the East Central Region

The Mental Health/Disability Services of the East Central Region (ECR) is a partnership between 9 counties to provide comprehensive brain health and disability services to individuals in eastern Iowa. Iowans have a regional base of services that meet statewide standards to address their needs. Counties pool their resources and offer an array of services to improve the health of Iowans.

In accordance with the principles enumerated in the legislative redesign, the ECR will work in a quality improvement partnership with stakeholders in the region (providers, families, individuals, and partner health and human service systems) to develop a system of care approach that is characterized by the following principles and values:

  • Welcoming and individual-oriented
  • Person and family-driven
  • Recovery/resiliency oriented
  • Trauma-informed
  • Culturally competent
  • Multi-occurring capable

ECR Website

Your Life Iowa

The East Central Region now uses Your Life Iowa as the statewide crisis line, making free crisis calls and text available to anyone in Iowa. 

The Iowa Help Line phone number now rolls over to Your Life Iowa. The service remains the same, but with a different number. 

Your Life Iowa provides free information and referral, counseling, crisis service coordination, and linkages to crisis screening and mental health services 24 hours a day.

CALL (855) 581-8111 or TEXT (855) 895-8398

Additional Numbers for Help

  • Your Life Iowa 855-581-8111
  • Iowa Warm Line (844) 775-9276
  • COVID Recovery Iowa (800) 447-1985
  • Mobile Crisis Outreach (855) 325-4396
  • Iowa Concern Hotline (800) 447-1985

Phone & Fax
(319) 462-4457
(319) 462-5804 (Fax)

Monday - Friday
9:00 a.m. - 1:00 p.m. (and by appointment)
Holiday Closures

Jones County Courthouse Annex
105 Broadway Pl.
Suite 2
Anamosa, IA 52205

Lucia Herman, LBSW Lucia Herman, LBSW
Community Services Director

Coordinator of Mental Health/Disability Services of East Central Region/Jones County
Coordinator of Children’s Behavioral Health
General Assistance Director
Substance Abuse Administrator
Payee Services Director

Nancy Fahey, BA
Region Social Worker
Haley Pease, BA
Region Social Worker
Abby Rosencrans
Administrative Assistant

General Assistance
Payee Services