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911 Address Coordinator
Do I need a 911 address sign?
If you live or have a business in the Jones County unincorporated area, then yes, you need a sign. Many people get a 911 sign even if they do not have a home or business at a particular location. A 911 sign is a convenient way to let delivery drivers or emergency services know where you want a delivery dropped or when you want someone to find you.
How do I apply for a 911 sign?
Either stop at the Jones County 911 Office or download the application here. Fill out the application and provide a map of where your driveway access point will be from the main road. Having the parcel number is a big help. That can be obtained from the Jones County Assessor’s Office.
When finished filling out the application, drop it off at the office or return by mail.
Where do I get the 911 sign after applying?
Rural Jones County residents and businesses get their signage from the 911 Office located in the Jones County Courthouse at 500 W. Main Street, Room 34, in Anamosa. In cities and towns contact the city clerk for your specific address.
How much does a sign cost?
The cost of the signage is currently set at $60. This included the post, the sign, and hardware to attach the sign to the post along with a set of instructions. Prorated charges may be applied when purchasing replacement parts. The 911 Office only accepts cash or check.
Who installs the signage?
The property owner is responsible for installing the signage.
Where does the sign go?
Per Jones County ordinance, the signage is to be placed to the right of the driveway as you face the property from the access road. The post should be placed along or near the property easement line and roughly 30 feet from the driveway.
Who is responsible for replacing a damaged sign?
Per the Jones County rural addressing ordinance, the property owner is responsible for replacing any damaged or missing 911 signage. In addition, it is the property owner’s responsibility to ensure the signage is always visible. This includes clearing brush, tall grass, and preventing snow from piling up around the signage and blocking clear line of sight.
How does the county determine my address?
A grid pattern is overlayed on a map of the county much like a chessboard. Numbering starts from the south-east corner of the county. The range of numbers begins at 1000 and increases by 1000 for every mile from the starting point. At the north-west most point in the county, the numbering stops at 24999.
Once a 911 address is determined it is forwarded to the United States Postal Service becoming the official address of the property. Every city in Jones County assigns its own address schema separate from the county system. And finally, it is worth noting not every county in Iowa plots their addresses the same way.
What are the Jones County 911 Office hours?
Office hours are 9:00 a.m. to 2:00 p.m. Monday, Tuesday, and Wednesday.
What is market value?
The market value of a property is an estimate of the price that it would sell for on the open market on January First of the year of assessment. This is sometimes referred to as the "arms-length transaction" or "willing buyer/willing seller" concept.
How does the Assessor estimate market value?
To estimate the market value of your property, the Assessor generally uses three approaches. The first approach is to find properties that are comparable to yours which have sold recently. Local conditions peculiar to your property are taken into consideration. The assessor also uses sales ratio studies to determine the general level of assessment in a community, in order to adjust for local conditions. This method is generally referred to as the MARKET APPROACH and usually considered the most important in determining the value of residential property.
The second approach is the COST APPROACH and is an estimate of how many dollars at current labor and material prices it would take to replace your property with one similar to it. In the event improvement is not new appropriate amounts for depreciation and obsolescence would be deducted from replacement value. The value of the land then would be added to arrive at the total estimate of value.
The INCOME APPROACH is the third method used if your property produces income such as an apartment or office building. In that case, your property could be valued according to its ability to produce income under prudent management; in other words, what another investor would give for a property in order to gain its income. The income approach is the most complex of the three approaches because of the research, information and analysis, necessary for an accurate estimate of value. This method requires thorough knowledge of local and national financial conditions, as well as any developmental trends in the area of the subject properly being appraised since errors or inaccurate information can seriously affect the final estimate of value.
Why do values change?
State law requires that all real property be reassessed every two years. The current law requires the reassessment to occur in odd-numbered years. Changes in market value as indicated by research, sales ratio studies, and analysis of local conditions as well as economic trends both in and outside the construction industry are used in determining your assessment.
What do I do if I disagree with the assessor's estimate of value?
If you disagree with the assessor's estimate of value, please consider these two questions before proceeding, as outlined below:
- What is the actual market value of my property?
- How does the value compare to the similar properties in the neighborhood?
If you have any questions about the assessment of your property, feel free to come in and discuss it with the assessor.
You may file a written protest with the Board of Review, which is composed of three or five members from various areas of the assessing jurisdiction. The Board operates independently of the assessor's office and has the power to confirm or to adjust either upward or downward any assessment.
If you are not satisfied with the decision of the Board of Review you may appeal to district court within twenty days after adjournment of said Board, or twenty days after May 31st, whichever is later (sections 441.38 and 441.38, Code of Iowa). Or appeals to the Property Assessment Appeal Board may be taken from the board of review action within 20 days after the adjournment of the board of review or May 31, whichever is later (sections 441.37A, 441.38 & 441.39, Code of Iowa).
What are tax levies and assessed values?
There are a number of different taxing districts in a jurisdiction, each with a different levy. Each year the County Auditor determines for that district a levy that will yield enough money to pay for schools, police and fire protection, road maintenance, and other services budgeted for in that area. The tax levy is applied to each $1,000 of a property's taxable value. The value determined by the assessor is the assessed value and is the value indicated on the assessment roll. The taxable value is the value determined by the auditor after application of state ordered "rollback" percentages for the various classes of property, with other properties always compare with the value on the assessment roll of the assessor's property record cards and not the value indicated on the tax statement.
What is a "rollback"?
The "rollback" is the percentage of actual value that is determined by the Director of Revenue and Finance each year on the several classes of property where the total value increase STATEWIDE, exceeds three percent for each class of property. The percentage so determined by the Director of Revenue and Finance is certified to and applied by the local County Auditor to all property in each class effected throughout the State. Percentages determined by the Director of Revenue and Finance are the same for all the assessing jurisdictions in the State.
Increases in assessed value of individual parcels of property as determined by the Assessor, may exceed four percent within a jurisdiction. Agricultural property, except agricultural dwellings, are assessed on the basis of productivity and net earning capacity using a five-year crop average and capitalized at a rate set by the Legislature. The rate is currently seven percent. Tentative and final equalization orders are issued by the Director of Revenue and Finance in odd-numbered years on or about August 15th and October 1st, respectively. The orders are sent to the various County Auditors who apply them to the classes of property affected if any.
How do I add or remove someone from my deed?
To add or remove someone from your deed following a marriage, divorce, death, etc., we recommend contacting an attorney or abstract/title search company to have the proper documentation drawn up and recorded. The Auditor’s office cannot prepare deeds for property owners.
How do I get an abstract for my property?
Contact an abstract/title search company to have one prepared.
How do I split or combine parcels of land?
A split or combination of lots or parcels of land must be approved by the necessary planning department. If you live in the county (outside of any city limit) you should start the process with the county planning department. If you live inside a city’s boundaries, contact your city’s planning department to sign off first.
Can I pick up or request a ballot for someone else?
No. In Iowa you can only request an absentee ballot for yourself.
Can I request an absentee ballot by email or fax?
Yes. You may request an absentee ballot via email or fax and a ballot will be mailed to you. However, in order for your ballot to be counted you must also mail in or drop off the original paper ballot request.
Can I use power of attorney to request a ballot for my spouse, child or parent?
No. Under Iowa law, power of attorney does not apply for all election related matters.
Can someone else return my absentee ballot for me?
Yes. You may permit anyone to return your absentee ballot for you. You may also request a receipt from the person returning your ballot.
Do I need to sign the return envelope of my absentee ballot?
Yes! Your absentee ballot cannot be counted unless you have signed the affidavit envelope that you return your ballot in. If we receive a ballot back that has not been signed we will attempt to contact to you to get this fixed.
Do absentee ballots even get counted?
Yes. There is a myth that absentee ballots only get counted if the election is close, however this is not true. Under Iowa law every ballot must be counted; in fact, absentee ballots are the first vote results reported on election night.
What is the last day I can turn in my absentee ballot?
You are allowed to hand deliver your ballot to the Auditor’s office up until the time the polls close on Election Day. If you return your ballot through the mail your ballot must be postmarked by the day before the election.
Can I get help marking my ballot?
Yes. If you need assistance filling out your ballot ask a poll worker for help. A team of one republican and one democrat will come over and help you mark your ballot. Also available in each polling location is a ballot marking device that will read you all of the choices and then print out your marked ballot.
Can I register to vote on Election Day?
Yes. Iowa law allows for Election Day registration if you are able to provide proof of identification (i.e. valid photo ID) and proof of residency (i.e. utility bill with your name on it if your ID has an outdated address on it). If you are unable to provide one or both of these you are allowed to bring someone with you to attest that you have the right to vote.
Can I take my absentee ballot to the polls on Election Day and vote there?
Yes. If you have not returned your absentee ballot you may go to your polling place on Election Day and vote a regular ballot.
Do I need to show ID to vote?
Beginning January 1, 2019, Iowa voters will be required to show a driver’s license, non-driver’s ID, passport, military ID, veterans ID, Tribal ID or Voter ID Card at the polls before they vote. Voters, starting in 2019, without an ID may cast a provisional ballot or have another registered voter attest to their identity.
I am already registered but my information needs updated; can I do that on Election Day?
Yes. While it is recommended that you update your information prior to Election Day to speed things up at the polls, you may wait and do so on Election Day. If you are updating your address just make sure you are going to the polling place for your new address. When updating your address you will now need to provide proof of identity and proof of residency.
I can't get out of my car; can someone bring me a ballot to vote from there?
Yes. If you are unable to go inside the polling place a team of election workers will be sent out to your car to help you vote.
I lost my absentee ballot; can I just go vote on Election Day?
Yes. When you go to vote, a poll worker will verify with the auditor’s office that your absentee ballot has not been returned. If it is confirmed that the auditor’s office has not received a ballot from you then you will be given a new ballot to vote there.
What do I need to bring with me to vote?
Starting in January of 2019 you will be required to show identification. If you need to register to vote on Election Day, you must bring proof of identification and proof of residency.
What if I lost my ID or forgot to take one with me to the polls?
Starting in 2019, if you do not have you ID with you, you may either cast a provisional ballot or have another registered voter attest to their identity.
What if I'm still waiting in line when the polls close?
So long as you are in line to vote at the time the polls close you will be allowed to vote.
What is a provisional ballot?
If a voter’s eligibility is in question on Election Day they are allowed to cast a provisional ballot. After the voter marks their ballot and returns it to the poll worker, the voter is required to provide the necessary identification or documentation to the Auditor’s office. If it is determined that you do have the right to vote in the precinct in which you voted your ballot will then be counted and included in the final vote total.
Can I get a new ballot if I make a mistake or lose my ballot?
Yes. If you make a mistake on an absentee ballot mark your return envelope “Spoiled” and return it to the Auditor’s office either by mail or in person. If you return it by mail contact the Auditor’s office to be sent a new one.
On Election Day if you make a mistake on your ballot, return it to the poll worker to receive a new one. You are allowed up to three ballots so don’t make too many mistakes!
Can I vote for someone that is not on the ballot?
Yes. For each race on the ballot, a line is provided for you to write-in the name of someone for whom you wish to vote for. Make sure you color in the oval!
Can an independent vote in a primary election?
Yes and No. In Iowa, you must be a member of a political party (in 2020: Republican and Democrat) to vote in a primary election. However, anyone can change parties on Election Day and vote. For independents to vote they must declare a political party.
Do I have to vote for everything on the ballot?
No. You can vote for as much or as little as you would like; it’s all up to you!
If I change my mind on who I want to vote for after I have returned my ballot, can I get a new one?
No. If you have already returned your absentee ballot to the Auditor’s office you may not request a new ballot if you have changed your mind on who you wish to vote for.
If I chose a party do I have to vote for all of their candidates?
It depends on the election. In primary elections, you can only vote for candidates from the party to which you belong. In general elections, you are free to vote for anyone you like, regardless of their party affiliation.
What if I don't have an ID?
Registered voters who do not have an Iowa driver’s license or non-operator’s ID were issued a voter ID card. Voter ID cards must be signed before going to the polls. The new voter ID card will contain a PIN number that will be used for voting purposes. If you should have a voter ID card and do not, please contact our office to have one sent to you.
What is Voter ID?
Starting in 2019, voters must provide an ID when going to vote. Voters who do not have ID will be allowed to either cast a provisional ballot or have another registered voter attest to their identification. There are 6 approved types of identification that may be used:
- an Iowa Driver’s License or Non-Operator ID
- a Voter ID issued by the Secretary of State or the Auditor’s Office
- a current US Passport
- a US Military ID
- a US Veteran’s ID
- a Tribal ID
Where do I vote?
Where you vote is determined by where you live and you must vote in the precinct to which you are assigned for your ballot to be counted. To find your polling place please visit the Polling Places page on our website.
Can I update my voter registration over the phone?
No. All updates to voter registration must be made in writing or online through the Iowa DOT if you have an Iowa driver’s license.
Can a homeless person register to vote?
Yes. Any eligible voter in Iowa may register to vote. Because many of those who are homeless have a nontraditional address they just need to provide an address or description of where they sleep the most, wherever that may be.
Can someone with a previous felony conviction vote?
Those with a prior felony conviction are only permitted to vote if their voting rights have been restored by the Governor, including through Executive Order. For more information about restoration of rights, contact the Governor’s office or visit the voter registration page on our website.
Do I have to register to vote for every election?
No. You would only need to re-register if your information has changed and you need to update it.
How do I update my address?
If you have moved recently and need to update your address for voting, all you have to do is fill out a new voter registration form and submit it to the Auditor’s office.
I just registered and received a card in the mail but there is a mistake on it; what do I do now?
If you notice a mistake on your voter card please contact the Auditor’s Office and/or submit a new registration form to correct your information.
I registered as an independent; why does my card say "NP" or "No Party"?
Iowa does not recognize an “independent” party. Instead, “No Party” is used to indicate a lack of affiliation with a political party.
Do you take reservations for campsites?
We do not take reservations for our campsites. Campers simply register at the campground kiosk centers upon arrival.
When is Central Park Campground open?
Water and electricity are turned on from April 15 through October 15 — weather dependent. Primitive camping is available year-round.
What are the park hours?
Park hours are 4:30 a.m. to 10:30 p.m. (Visitors should leave the park by 10:30 p.m.) Quiet time begins at 9 p.m. and goes through 8 a.m.
How do I register for a campsite?
Once at our park, you select any open campsite and set up your tent or wheeled camping unit depending on the type of site selected. Sites that include two or three utility services per site (Sites #1-25) are required to have a wheeled camping unit set up on site. A tent or wheeled camping unit is permitted on all other sites. See the Central Park Map for site locations.
You must register at the information kiosks located in the camping areas within one hour of set up. Complete the provided registration slip, enclose your payment, and deposit in the registration payment box. Place the other half of your registration slip in the post at your campsite.
How long can you stay at one site?
The maximum length of consecutive days at one site allowed is 14 days. Campers are then required to vacate that campsite for a minimum of 48 hours.
How many tents are allowed on each primitive campsite?
One additional small tent is allowed with a wheeled camping unit site or primitive site at no extra cost. One additional tent may be placed on a registered primitive campsite for a fee of $4.
Are boat motors allowed on Central Park Lake?
You can have a motor on your boat but you are not allowed to use gas motors on the lake. Simply tilt your motor up out of the water. Trolling motors are allowed.
Are pets allowed on the beach?
No. Pets are not permitted in the swimming area.
Are pets allowed in the park?
Pets are allowed on a leash or chain not to exceed 6 feet, except where otherwise noted. Visitors are responsible for cleaning up after their animals and keeping noise to a minimum.
Does Central Park have WIFI?
Central Park now has WIFI available in the modern camping area from April 15 through October 15. Free WIFI is also available in and near the Nature Center building — the password is located at the Nature Center outdoor bulletin board.
How do I reserve the enclosed pavilion or cabins at Central Park?
All reservations must be made by calling the Jones County Conservation Administrative Office at (563) 487-3541 ext. 1 after the first of the calendar year.
Do I need an Iowa Fishing License to fish at Central Park?
Yes. Please visit the Iowa DNR website to learn more about specific requirements.
When is the Central Park Nature Center open?
The Central Park Nature Center is open during normal business hours Monday through Friday from 8:00 a.m. to 4:30 p.m. when staff are present. Check for availability or call to schedule an appointment by calling (563) 487-3541 Ext. 1. The center is also open Saturdays and Sundays from 1:00 to 5:00 p.m. from Memorial Day through Labor Day.
Watch for COVID updates and restrictions on our website.
How do I find out if my property is in a flood plain?
Please use the FEMA Flood Map to check if your property is in a flood plain.
How do I find out if my property is going into/out of a flood plain?
Visit the FEMA website to view flood map changes. Please zoom in on your area for controls and instructions to load.
Where do I find the flood plain ordinance?
You can view it here on our website.
Where do I find the Flood Plain Development Permit Application for Jones County?
You can view a fillable application here on our website.
Where do I find the Iowa DNR Flood Plain Development Permit Applications and information?
You can find the Iowa DNR Flood Plain Development Permit Application on their website.
How do I make a reservation?
To reserve a ride, call Jones County JETS at (319) 465-6564. Reservations are taken by phone Monday to Friday between 7:00 a.m. and 12:00 p.m.
Reservations should be made at least 24 hours in advance. Out of county trips should be made at least 7 days in advance. Same Day Service is available on a limited basis.
JETS will not accept reservations in the form of a phone message, but you can leave us a message to call you back and make a reservation.
Have the following information ready when you call:
- Your name, address, and phone number
- Name and address of destination
- Date and time you wish to go
- Date and time you wish to return
- Are you in a wheelchair, or do you require special assistance?
- Do you have an escort riding with you?
- Are you reserving a ride for others?
How much does a trip cost?
- Within city limits: $3.00 each way
- Between cities: $5.00 each way
- Extra Stops within the same town: $1.00
- Senior Dining In-Town: $1.00
- Special trip rates / Out of county: $25.00 per hr if we have to wait and return. ($25.00 each way if no waiting is involved)
What are your hours?
We are open Monday through Friday with office hours from 7:00 a.m. to 3:00 p.m. and door-to-door service from 7:00 a.m. to 5:00 p.m.
Jones County Jets is not open on the weekends.
How do I cancel a JETS ride?
It is important to cancel your ride as early as possible. By doing this, you make it possible for other riders to get the transportation they need.
Call (319) 465-6564; the phone is staffed with an employee Monday through Friday from 7:00 a.m. to 3:00 p.m. There is a voice mail system in place at all times to assist you in directing your call. You may call anytime day or night to cancel a ride. You must cancel at least one hour prior to the ride to avoid a missed ride.
If you are calling after hours for a cancellation, please leave the name of the rider, telephone number, date(s), and time(s) of trips you want to be canceled. It is also helpful to include the pick-up and drop-off addresses of all the trips you wish to cancel.
Drivers cannot make scheduling changes. Please do not ask them to make any changes for you. All schedule changes must be done through direct communication with the JETS dispatcher. Please call for any changes at (319) 465-6564.
What is your Door-to-Door Service policy? Can drivers assist clients in getting to and from the vehicle?
Drivers will escort all passengers from their outermost door to the entrance of the vehicle and will load them on the vehicle in the safest manner. Upon return, the driver will unload the passenger in the safest manner and escort them to the outermost door of their destination. Drivers are highly encouraged not to enter into any client’s residence.
Reasons for the Policy
- Recommendation of ECICOG
- Insurance liabilities
- Time management
- Personal cares are to be done by health care professionals, not the transportation department per community health (liabilities).
Can drivers assist clients at their destination?
Drivers Can Not:
- Take client checks into the bank to be cashed for them
- Run into the post office to deliver packages for a client or pick up a client's mail
- Grocery shop for clients or put their groceries away when returned home
- Run into the water department to pay a client's bill
- Write checks and pay bills for clients
- Assist in dressing clients
- Pick up clients off the floor. Drivers must call the office or 911.
Are food and drinks allowed in JETS vehicles?
Open food and drink containers are not allowed in our vehicles.
Why do you follow school districts for severe weather closings?
The answer is very simple. If the schools feel it is too dangerous for the drivers and children to be on the road, it is also too dangerous for the elderly and disabled to be on the roads. Appointments can be rescheduled but people's lives cannot.
What are the purposes of Land Use?
It can protect property values by preventing nuisances by separating incompatible land uses. Prevent loss of investment due to fire. Assures certainty of future conditions by protecting investments. It can protect public health and safety by separating unhealthy industrial uses from residential uses. It can establish efficient development patterns that minimize public costs associated with utilities. It can provide adequate space for each type of land use in the county. It can help protect agricultural land by directing other types of development, residences and business away from rural areas.
What is “Spot Zoning”?
Spot zoning is when a rezoning decision results in a single parcel or small island of property with a different use from the surrounding property. Spot zoning changes the zoning to one in which has a small or inconsistent use, that benefits the landowner and cannot be supported by the comprehensive plan.
What is Land Use?
Land Use has many terms. It can be called Zoning, Community Planning or Comprehensive Planning. Land Use divides the county into different districts or zones. Different land uses are allowed in each area, and the goal is to separate those that are not compatible. It controls how the land will be used.
What is a “Non-conforming Use”?
A non-conforming use is a use that was legal when established but does not conform to the current zoning regulations.
What is the difference between Planning and Zoning and Board of Adjustment?
The Planning and Zoning Commission has policy development functions. They work on the Comprehensive Plan and review and recommend zoning ordinance changes. They are a policy-making body. Part of the zoning ordinance changes are map amendments such as Rezoning requests. They also make recommendations on Preliminary and Final Subdivision Plats to the Board of Supervisors.
The Board of Adjustment has no policy development functions. Their job is to prevent hardships from being inflicted on individual owners (Variance), ensure that development “fits” into its surroundings (Special Permitted Uses), and ensures consistent interpretation of the ordinance (Appeals of the Zoning Administrators decisions).
What is the history behind Land Use/Zoning Regulations?
As it pertains to county zoning within Iowa, in 1955 the legislature gave zoning authority to all counties.
Jones County established Land Use in 1998 and it evolved into the Zoning Ordinance which was effective in 2007.
Who is eligible for the Jones County Points Program?
There are two main criteria to determine eligibility for the Jones County Points Program. Both criterion must be met in order to be eligible for the program.
- Participants must reside in Jones County, Iowa.
- Participants must be the parents or legal guardians of children prenatal through 18 years old.
How do I get started?
What happens after participants have enrolled in the program?
Participants may pick up their Registration Packet, containing their Register Booklet, at the JCPP Store which is located at 105 Broadway Pl, Anamosa in the lower level of the building (across from the old hospital). Once participants have their Register Booklet, they can start earning points!
How do I keep track of points earned and used?
Participants must take their registration booklet with them to all appointments, to be signed at the time of service.
How can I earn points?
A list of approved activities is included in the Registration Packet.
Do I have to earn a certain amount of points before I can start using them?
There is no minimum point threshold which must be met in order for participants to begin using their points to “purchase” items.
What are the store hours?
The JCPP Store is currently open 9 a.m. to 12 p.m. Monday and Tuesday. If you don't have time to shop during regular hours, email or call us and let us know what you're looking for! We can pack up your order and arrange a pick-up time.
What products are available in the JCPP Store?
View our list of sample products and prices.
Where do I find the forms and more information on the Jones County Points Program?
Visit our Points Program page.
How close may I construct a building next to a secondary roadway?
Jones County prohibits construction within thirty (30) feet of the established road right-of-way. The Board of Supervisors may authorize upon appeal, in specific cases, a variance from the terms of the Setback Ordinance. The Setback Variance Application form can be found here.
How do I add a new driveway or widen and existing driveway?
Fill out an Application for Access, found here. Applications can be e-mailed, regular mailed or dropped off at the County Engineer’s Office. Permits will not be processed and construction shall not begin until a field inspection has been completed by secondary road staff.
What are your hours of operation for winter snow removal?
Snow removal units, including those applying abrasive materials, normally will operate during daylight hours, or shortly before daylight, Monday through Friday. On Saturdays, Sundays or holidays, the normal level of service will be implemented if conditions warrant. Only in cases of emergency will snow removal units operate between the hours of 4:00 p.m. to 6:00 a.m. The initial effort will be to get all routes opened to one-lane traffic as soon as possible after a storm has passed. After one-lane travel is possible, subsequent snow removal will be carried on during normal working hours.
What is right-of-way?
Right-of-way is an area of land that is owned by the property owner, but the local government possesses an easement in order to maintain the road for public usage. The amount of right-of-way varies from road to road, but typically extends 33 feet each direction from the center of the roadway on gravel surfaced roads and 50 feet each direction on paved roads. Landowners may not place, or cause to be placed, an obstruction within any county roadway right-of-way.
When is the sign-up period for dust control? When can my dust control be bladed?
The deadline for filing for a permit for first application is the last Friday of April. The deadline for filing for a permit for the second application is the last Friday of June. Dust control applications are valid until the last day of August of the year issued. Locations where dust control has been applied tend to be susceptible to potholes and washboards. In the event that potholes or washboards develop within an Applicants dust control location, the patrol operator may blade or scarify this area at any time to produce a smooth surface. The County shall not be responsible for notification, replacement or compensation to an Applicant for locations re-graded.
Are senior meals only for low income seniors?
Nothing could be further from the truth. Senior Meals are for those over 60 regardless of income. This service allows seniors to remain independent and in their own homes longer. It is a valuable resource that is available to every senior from all walks of life in Jones County.
In what situations should you call 9-1-1?
9-1-1 is for emergencies only. You should only dial 9-1-1 if someone is hurt or in danger, or if you are in immediate need of police, fire, or medical assistance. If you aren’t sure if your situation is an emergency, you should err on the side of safety and call 9-1-1 and let the expert who answers your call make the decision whether to send help or not.
In what situations is it NOT appropriate to call 9-1-1?
Don’t call 9-1-1 because your power or cable is out or because you are traveling and want to know road conditions during bad weather. While those situations may count as emergencies for you, they aren’t for public safety.
Inappropriate use of the 9-1-1 system wastes resources and ties up the lines at the 9-1-1 center, and nobody wants to be on hold when they are in the middle of a real crisis.
Will dispatch and responders know my location automatically based on my call location?
9-1-1 can be contacted from pretty much every device that can make a phone call (traditional landline, cell phones, VoIP), but the callback and location information that accompanies your call to the 9-1-1 center can vary drastically amongst technologies and between geographic regions.
What location information do I need to give to the 9-1-1 dispatcher?
This is probably the most important information you can provide as a 9-1-1 caller, so try to be aware of your surroundings. Make a real effort to be as detailed as possible, if you are outside and do not know the street address, take a look around and try to find landmarks or cross streets. If you are inside a large building or one with multiple levels, you can help emergency services by letting them know which floor you are on, which apartment you are in, etc.
Why is it important to stay calm when calling 9-1-1?
When you are on the phone with 9-1-1, you are their eyes and ears. Even though you may want to, try not to panic. If you are crying or yelling, it can be hard for the 9-1-1 dispatcher to understand you. If you are unable to stay strong, pull yourself together, and answer all of the 9-1-1 dispatcher’s questions, the faster they can get the right services to your location.
If I call 9-1-1 by accident or no longer need help, should I hang up?
Never hang up. You may have called 9-1-1 by accident, or your situation may have resolved itself, but it is important to let the 9-1-1 dispatcher know this. If you end the call abruptly, the 9-1-1 operator is going to assume that something has gone very wrong and will either call you back or send help anyway.
This will take away from the 9-1-1 center’s ability to take calls and dispatch services to on-going emergencies, so make sure the 9-1-1 dispatcher tells you it is okay to hang up. Keep in mind that the 9-1-1 dispatcher can dispatch responders to your location even with disconnecting from the call, so, until you are instructed to do otherwise, make sure to hold the line so that you can provide any necessary information or assistance to the 9-1-1 dispatcher.
When can I use Text-to-911?
Call if you can, text if you can’t! Calling 9-1-1 is still the best way to report an emergency. Dispatchers can get vital information more quickly through a voice call. It can also take more time for dispatchers to respond to a text.
Text-to-911 is designed for situations where you cannot speak safely, such as a home invasion, active shooter, or domestic violence incident.
It is also an ideal option for people who are deaf, hard of hearing, or have difficulty speaking.
Just like 9-1-1 calls, texts to 9-1-1 should only be sent during actual emergencies.
Who can use Text-to-911?
- Anyone within Jones County, Iowa.
- All of the major phone carriers — Verizon, US Cellular, AT&T, Sprint, and T-Mobile — offer text to 9-1-1 service to their wireless customers in Jones County. Depending on the technology and the device used, customers of other carriers may be able to send a text to 911.
- A text or data plan with a participating carrier is necessary to text to 9-1-1. The type of cell phone you have may also impact your ability to use Text-to-911.
Text-to-911 is not available when roaming. If you attempt to send a text to 9-1-1 where that service is not available or your phone is in roaming status, you should receive a bounce-back message informing you that the service is unavailable.
What happens when you send a text to 9-1-1?
- A dispatcher will reply to you by text. Be sure to silence your ringtone if staying quiet is important to your safety.
- If your text to 911 fails to go through, you will receive a bounce-back message saying the service is not available and instructing you to make a voice call to 9-1-1.
911 call centers cannot identify your exact location when you send a text to 9-1-1.
Carriers treat texts to 9-1-1 like any other text message. Until the Federal Communications Commission sets specific guidelines, texts to 9-1-1 will not receive priority on wireless networks. Emergency texts will also experience the same service speeds and delays as other text messages.
What information should I include in a text to 9-1-1?
- Give an accurate address or location as quickly as possible.
- Identify the type of help you need — police, fire, or ambulance.
- Be brief, but don’t use abbreviations or slang.
- Text in English. Translation services are not yet available for texts to 9-1-1.
- Do not copy other people on texts to 9-1-1. Group messages will not go through.
- Do not use emoticons or attach photos or videos. Texts with any images or multimedia will not go through.
- Texts sent to 9-1-1 have the same 160-character limit as other text messages.
Calling 9-1-1 when there is no emergency is against the law. The same applies to texting 9-1-1. Don't "test" it to see if it works. You could tie up resources and prevent someone from receiving the help they need.
How do I send mail to an inmate?
How to address inmate mail:
Inmates Full Name
Jones County Jail
P.O. Box 167
Anamosa, IA 52205
You must have your complete name and return address on the envelope or the mail will not be delivered to the inmate. It will be placed in their property box and they will receive it when they leave.
The only things that inmates can receive in the mail direct from family or friends are letters, photos, and money orders for commissary. Any other foreign materials will be removed and placed in the inmate's property tub for when they are released.
You can have books sent to inmates. They must be new, softcover books only. They must be sent directly from the distributor or bookstore. If family or friends mail the books directly, the books will be placed in the inmate's property tub for when they are released.
How do I add money to an inmate's commissary account?
Family and friends can place money in an inmate's commissary account for them to purchase hygiene items. Cash or money orders written out to the inmate will be accepted. We do not take checks or credit cards. These items can either be dropped off in person at the jail during business hours or can be mailed to the inmate.
Can I add money to a commissary account for phone calls and texting?
To put money on an inmate's account for phone calls or texting, visit Reliance Telephone's website. For phone billing inquiries, please call 1-800-896-3201. For inmate voice mail, please call (319) 462-3177.
What are inmate visitation options?
Visitation can be done in two ways.
FaceTime: If you leave money on the inmate's phone account, they do have the ability to FaceTime directly from their iPod.
Video Visitation: General video visitation for friends and family will be held at the two kiosks located in the waiting room of the Civil Office in the Sheriff's Department. This is in the basement of the Jones County Courthouse located at 500 W. Main St. in Anamosa. Visitation is held Tuesday through Thursday from 1:00 p.m. to 4:00 p.m. All inmates can receive 2-20-minute visits per week. The inmate must fill out a Visitor Request form prior to the visit that needs to be approved by the Jail Administrator. A visit can consist of two adults and two children as long as the request was approved by the Jail Administrator. The visitor will use the phone located in the Civil Office to call extension 1209 to the jail to enter the visit. The jail staff will give the visitor a pin number that they will enter at the kiosk to connect them with the inmate.
For general inquiries regarding inmates, please call (319) 462-2720
Due to COVID-19, video visitation is currently suspended. FaceTime is the only way to visit at this time.